We’ve all heard stories about a few grumpy (or in some cases, irate) customers making it their personal mission to tarnish a business’s reputation online. To defend their name, many businesses go into full “circle the wagons” mode, pursuing legal action or hiring some “specialist” in reputation management to go on the offensive. But the […]
Online Reputation Management
Client Reviews – The ABCs of It All
We’ve known for some time that reviews online can help influence a potential customer’s buying decisions. It is how companies like Yelp have come to be and are thriving through advertising. Some people may not know but it also can influence the Google Place page for your business and where it shows up on the […]